Snusforsale / Contact
Contact Snusforsale
Your benefits when shopping from us
- Shipping within 24 hrs
- Guaranteed freshness
- Dedicated customer service
We are 2 brothers from Sweden running Snusforsale. Feel free to contact us with your questions.
We pack and ship directly from our warehouse
Fresh Products
At Snusforsale, we are committed to providing you with the highest-quality nicotine pouches that are fresh.
We believe that you deserve the best, and that’s why we are driven to offer you the best nicotine pouches available on the market.
We are confident that you will have a great experience with our top-quality products and offer a generous refund policy.
Track your package here
Questions?
Please read our FAQ below if you have questions about ordering, payment, shipping and read the most updated information.
First of all, check your spam folder. We are doing our best to make sure our emails don’t end up there but sometimes it happens. If you can’t find it there, contact us and we will help you out.
Also, keep in mind that you might not have gotten a shipping confirmation email simply because we haven’t shipped your order yet. We aim to ship all orders within 24 hours but since we don’t work on weekends your Friday order might get shipped on Monday, depending on what time on Friday it was placed.
We’ve done our best to specify as accurate shipping times as possible on our checkout page. If an order takes longer than the specified time, it could be because the customs authorities in your country are taking an extraordinarily long time to process the package. Even though it’s unusual, some packages can stay with customs upwards of 2 weeks or slightly more. This is unfortunately out of our control as it depends on the processes of that country’s customs authorities.
Our shipping system will automatically include a tracking link that goes to PostNord’s website. The thing is that they only post shipping updates that originate from them. If you want even more details then go to parcelsapp.com and type in your tracking number there (it starts either with LA or RR, followed by a bunch of numbers and ends with SE). They include all shipping updates from all shipping carriers in the world and should have more information. Due to technical limitations for now, we are unable to include that link in the email we send you.
We deliver to most countries. See a complete list of countries we ship nicotine pouches to. If you cant find your country please send us an e-mail and we will give you all answers.
We don’t have any minimum order quantity so you are free to order only one can of nicotine pouches. But of course, the more cans you order, the less the shipping cost per can gets.
You must be at least 18 years (in some states in the US at least 21 years old) to buy Swedish nicotine pouches on snusforsale.com. We use state of the art age verification methodology to ensure you meet the age required. It’s your duty and responsibility to be sincere and inform us about your age. If there’s any misconduct on your part or if you deliberately provide us with false information you might get prosecuted according to the laws of your country.
Since nicotine pouches is at it’s best when it’s a bit moist, we recommend you to store the nicotine pouches in a cold area, preferably in a refrigerator. This retains the moisture for as long as possible.
If you do that then you can expect the nicotine pouches to last for up to a year. In case of doubt, the expiration dates are clearly labeled on the can.
To order goods at snusforsale.com, you must be at least 18 years old (in some states in the US, at least 21 years old). The minimum age required might vary, please check with your local authorities.
If this is your first order we recommend you to check applicable import regulations and customs regulations with your local authorities. As the importer, you are solely and personally responsible for the import of nicotine pouches and it’s your obligation to monitor and pay taxes and costs for customs clearance.
Please note that the ordered products can be opened and inspected by customs authorities. Snusforsale is not responsible whatsoever for any costs that may arise due to the fact the product has been seized by customs or any other local authority.
You simply click the checkout button on the cart and fill in your address and credit card number. We only accept payment by credit card. The cards we accept are VISA and MasterCard. We use Payson as a payment service provider and are able to ensure you state of the art security regarding your credit card and personal information.
We use Postnord Sverige AB (former Swedish Postal Office). That means you will get your package within 3-7 business days in most places. In some countries we also ship with DHL.
If you have changed your mind and want to cancel your order you might do so until the order has been sent from our warehouse. Orders are usually shipped within 24 hours from when your order has been placed. After your order has been sent from our warehouse it is not possible to cancel it. Please contact us immediately if you want to cancel your order or if you by mistake have put some items to your cart and processed the order. Swedish nicotine pouches is a perishable item and can’t be re-sold so therefore we do not accept returns with packages that are opened.
Contact us
Opening hours:
Monday-friday 08:00-18:00 CET (GMT+1)
Company information
Snusforsale
Sundbybergs Torg 1
172 67 Sundbyberg, Sweden
Org. nr: 559411-0974
The website snusforsale.com is owned and operated by OrderUp Sweden AB.
Ask us any question
Our brands
At the moment we offer 9 different nicotine pouch brands.